Companionship Services
Companionship services bring social interaction and emotional support to residents in a health home. These caring companions provide a friendly presence to chat with, listen to, and help residents feel less isolated. They can also engage in activities together, like games, walks, or hobbies.
Personal Care In-Home Services
In-home personal care helps you stay independent at home. Caregivers assist with daily needs like bathing and medication reminders, along with light housekeeping, for a safe and comfortable life.
Customized Care And Specialized Services
Customized care and specialized services go beyond the ordinary to meet your unique needs. We tailor care plans to include daily living assistance, manage specific health conditions, and provide companionship, ensuring a comfortable and supportive home environment.
Transportation Services
Need a ride? Our transportation services (A Million Smiles A Day), get you to appointments, errands, and social outings safely and conveniently, so you can stay connected to your community.
Embraced by the community,
standing for in-home health
care


In-Home Health Care Services
In-home health care services offer medical assistance, personal care, and companionship in the comfort of one's home. They include skilled nursing, therapy, assistance with daily tasks, emotional support, household help, specialized care like dementia and palliative care, and respite care for family caregivers. Services are tailored to individual needs, aiming to enhance quality of life and promote independence.
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Responsibilities
Big Heart Big Smiles is dedicated to providing personalized care and companionship to elderly and disabled clients, offering in-home assistance with daily activities and emotional support to enhance their quality of life. Upholding standards of safety and trust, they prioritize individualized care plans tailored to each client's needs and collaborate with healthcare professionals for comprehensive support. Additionally, they offer respite care for caregivers and advocate for the rights and well-being of their clients through education and community outreach.
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Big Heart Big Smiles

Empathy
Understanding and sharing the feelings of another.

Dedication
An unwavering commitment to health and well-being.

Trust
Building confidence through reliable, heartfelt care.

Compassion
A deep awareness and a desire to relieve suffering.
Core Services
AI-Powered Safety Monitoring
Ideal for families prioritizing safety but not needing full-time care.
- 24/7 wearable sensors for fall detection, wandering alerts, and agitation tracking.
- Real-time SMS/email alerts to families via HIPAA-compliant portals.
- Predictive analytics to anticipate and mitigate risks like sundowning.
Daily Living Assistance
Includes meal prep, medication reminders, and cognitive support.
- Meal preparation, medication reminders, and personal hygiene support.
- Cognitive stimulation activities (e.g., memory games, music therapy).
- Caregivers trained in PAC™ or Teepa Snow methods.
24/7 Live-In Care (Elite Tier)
Dedicated live-in caregiver + AI monitoring for round-the-clock safety.
- Dedicated live-in caregiver paired with AI monitoring.
- Bi-weekly telehealth consults with Jacksonville-based neurologists.
- Includes all features from our other core services.
Premium Add-Ons & Specialized Programs
Emergency Response
$75/hour (after-hours)
GPS-tracked rapid response with a guaranteed 30-minute arrival for crises (e.g., falls, wandering).
Family Caregiver Training
$250/Session
Workshops on dementia communication and "Dementia-Proofing Your Home" guides with AI safety scans.
AI Monitoring Subscription
$299/month
A remote-only option for families managing care themselves to rent AI tools (wearables, sensors).
Respite Care
Hourly & Daycare Options
Short-term relief for family caregivers needing a break. AI tools are provided to ensure safety.
Cognitive Therapy Programs
Personalized sessions using apps like MindMate or AI-driven memory exercises. Progress reports are shared with families and neurologists.
B2B Partnerships
For Senior Living Communities: White-label our AI safety monitoring for residents and get staff training in Teepa Snow methods.
Trusted By Families & Professionals
“The AI alert caught Dad’s fall at 2 AM. We’ll never use anyone else.”
– The Reynolds Family, San Marco- Mayo Clinic Jacksonville
- Baptist Neurology
- Jacksonville Elder Law Group
You Can’t Prevent Every Risk—But Our AI Can.
Book a Free AI Safety Scan to Protect Your Loved One Today.
Why Families Choose Us
AI-Driven Safety: 40% fewer falls in Jacksonville clients vs. industry averages.
Certified Care: 100% of caregivers PAC™/Teepa Snow-trained—unmatched in Northeast Florida.
Local Expertise: Partnerships with Mayo Clinic Jacksonville and Jacksonville Alzheimer’s Alliance.
FAQ
We’re Jacksonville’s only provider combining FDA-cleared AI wearables with PAC™-certified expertise—offering proactive safety they can’t match.
We focus on private pay to ensure premium flexibility, but help families file LTCI claims for eligible services.